FACILITATION DESK

One desk. Every approval.

Land, power, water, clearances, incentives, schemes and certification — routed to the right department and tracked until it closes. In Bengali or English.

HOW TO REACH US

Call the desk

+91 33 XXXX XXXX

Mon–Fri, 10:00–18:00 ISTবাংলা সহায়তা উপলব্ধ

Email

desk@wbinvestsummit2027.in

Acknowledged within one working day

Visit in person

Nabanna, Howrah

Investor facilitation counter, Ground floorAppointment recommended

Raise it online

Through your account

Tracked, with a reference number and named owner

NODAL OFFICERS BY DEPARTMENT

Know exactly who owns your file

Land allotment in an industrial park

WBIDC

Joint Director, Land & Allotment

Land outside notified parks

WBIDC / District Administration

Additional District Magistrate

Power connectivity & load sanction

WBSEDCL

Chief Engineer, Commercial

Water and effluent clearance

PHE / Pollution Control Board

Member Secretary

Building plan & fire clearance

Municipal Affairs / Fire Services

Director of Fire Services

Incentives & subsidy claims

Industry, Commerce & Enterprises

Deputy Secretary, Incentives

MSME schemes, credit & certification

MSME & Textiles Department

Director, MSME

ODOP & GI product support

MSME & Textiles Department

Joint Director, ODOP Cell

FREQUENT QUESTIONS

A first response comes within two working days. Allotment timelines depend on the park and the parcel — your nodal officer gives you an indicative schedule at the first meeting and updates it in your account as it moves.

SINGLE-WINDOW & PORTALS

Silpasathi — WB single window
Udyam registration (MSME)
GeM vendor onboarding
Pollution Control Board consent
DGFT export documentation

Have something specific to ask?

Raise it here and it goes to a named officer with a reference number you can track.

Raise an enquiry